Coronavirus (COVID-19): Keep your premises safe with our new Temperature Screening and Density Control systems!
IDS Security News
All the latest security news and information, plus insights and updates from IDS Security Systems Ltd.

covid pandemic workplace changes

The coronavirus pandemic has been challenging for businesses across all sectors, but we knew it was vital to keep providing reliable security services for businesses and homeowners throughout this troubling time.

During the first lockdown, we provided an emergency callout service while we got our safety procedures in place. Thankfully, we were able to return to a fully-operational service within the first month! We've been able to remain open throughout the pandemic, but in order to do this, we've had to make some significant changes to the way we work. 

Pre-booked appointments

One of our main goals throughout the pandemic has been to minimise disruption for our clients and keep our services running "as normally" as possible. We've found it really beneficial to speak to our clients over the phone or via email to pre-book their appointments. 

Arranging appointments ahead of time provides peace-of-mind for our clients, ensures they're prepared for our visit, and allows us to make sure everything is safe for our engineers before they arrive on-site.

Social distancing & hygiene

Social distancing has become a part of everyday life now, and we're sticking to the guidelines too. All of our technicians are keeping a safe distance while they work & avoiding face-to-face contact where possible.

On top of this, we've introduced some new protocols to make sure people entering the IDS offices are adhering to the guidelines too. We've got designated car parking spaces & we've provided handwashing stations near our doors so people can sanitise their hands before entering and exiting the building.

Our engineers are issued with...

We knew, from the very beginning of the pandemic, that our engineers would need to be prepared before entering your homes to keep you (our clients) and them (our staff) safe. Before attending an appointment, our engineers are issued with:

An information pack containing:

  • IDS COVID 19 Risk Assessment
  • Working Safely from a vehicle
  • Working Safely in other people’s homes
  • IDS Hazardous Substances Safety Information Sheet – Alcohol Hand Sanitizer
  • Coronavirus COVID 19 follow the rules info sheet
  • NHS Wales Cough and Sneeze info sheet
  • How to put on a mask
  • IDS Question card

A hygiene pack containing:

  • Face Shield
  • Half face P3 Mask & Filters
  • KN 95 Masks
  • Surgical Masks
  • Nitrile Gloves x 100
  • Disinfectant wipes x 200
  • Keep your distance – 2m sticker
  • Hand Sanitiser – liquid 250ml
  • Hand Sanitiser – Gel 500ml
  • Liquid Soap
  • COVID 19 Procedure Reminder Card

Hopefully, this gives you an overview of the different protocols we have in place to continue working safely throughout the COVID-19 pandemic. We understand that security systems are (in some cases) more important than ever before. With a lot of offices and businesses closing their doors for the time being, there are a lot of vulnerable, empty properties that need an additional layer of security.

If you're looking to improve the security systems in your premises, don't hesitate to get in touch. Take a look at our home and business security systems by clicking the appropriate buttons below:

Home Security >                          Business Security >

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your covid-19 fire safety questions answered

COVID-19 has completely changed the way that a lot of us work. Consequently, there have been a lot of changes to fire safety guidance and procedures too. We know you have a lot of questions about what you can and cannot do in relation to fire safety - well, today we're going to answer as many as we can!

The person responsible for fire safety in my workplace is self-isolating. What should I do?

No one can predict if and when members of the team will have to self isolate, your NHS Track and Trace app could alert you at any time. That's why it's important that people with responsibilities such as fire safety ensure that there are trained staff members who know the fire safety procedures so an incident can be managed effectively. 

There should be a premises fire risk assessment that's made available to all members of staff on-site so that everyone understands how to react to an escalating fire safety situation.

Can firefighters carry out a risk assessment of my premises for me?

No, the emergency services shouldn't be contacted unless the situation at hand poses a significant risk to life. A responsible person should be able to carry out a fire risk assessment for you. If you're unsure whether you need to update your fire alarm systems, we can offer a FREE security survey to help you out!

Can fire and rescue teams still respond to 999 calls as usual?

In line with the Government guidance, most fire and rescue services are doing their best to limit non-essential contact. That's why it's important that we all try to limit the number of false fire alarm alerts!

Read More: Preventing False Fire Alarms

Firefighters will still attend 999 calls if the risk is deemed severe enough to warrant a call-out. High-priority cases will be dealt with first. Head to your local fire and rescue website for more information on their current procedures.

emergency exit

Can fire exits be locked if there are fewer people on the premises?

As a general rule of thumb, no fire exits should be locked or blocked regardless of the number of people inside. There always needs to be a suitable number of fire exits available to occupants at all times, including signage and emergency lighting. Refer to your fire safety risk assessment as a guide, and if you're still not sure, speak to the person in charge of fire safety on your premises. 

Can fire doors be wedged open to limit the contact with door handles?

No, fire doors should never be propped open because this makes them ineffective in the event of a fire. Fire doors keep you safe by preventing a fire from spreading from one area of your premises to another. They can only do this if they're closed!

If you're concerned about people touching the fire door handles on a regular basis, then you should employ other hand hygiene tactics, for example:

  • Add a hand sanitising/hand wash station nearby.
  • Increase the number of times that handles and hard surfaces are disinfected. 
  • Ask employees to take a different route in and out of the building (unless it's an emergency of course!)

Should employees congregate outside if the fire alarm goes off?

Yes, if the fire alarm goes off, it's absolutely vital that all persons inside the building exit quickly and in an orderly fashion. They should congregate at the pre-determined fire assembly point.

What if this conflicts with social distancing?

If you're worried about social distancing at your fire assembly point there are a few things you can do. Firstly, you can choose a different fire assembly point that offers more space. Where this is not possible, you may need to revise instructions and expectations.

One way you could improve safety at the fire assembly point is to make sure that all persons have a face covering on them at all times while they're inside the building. Should a fire alarm occur, they can use their masks to provide some protection, even if social distancing is not 100% possible. 

Keeping your employees/occupants safe should be your number one priority during the COVID-19 pandemic. So, if you don't have an adequate fire safety system in place, get in touch with the IDS team today!

Our Fire Alarm Systems >

Read More: Fire Safety During the COVID-19 Pandemic

fire safety during the COVID-19 pandemic

We're still feeling the effects of COVID-19 a year on, which means many of us have made significant changes to our home and working environments. With these changes in place, it's possible that you'll need to review your fire safety protocols to make sure that your employees and your family are kept safe at all times. 

Fire safety in your home

While COVID-19 lockdown restrictions are ongoing, spending an unprecedented amount of time in your house has become the new norm. Most house fires start in the kitchen, so while you might usually have your breakfast on the go and your lunch in the office cafeteria, now, you're making more of your meals at home. 

We all like to think that we remember to turn the hob off after every use, but with children home from school and the added stress of at-home zoom calls, it's easy to walk away from your oven and forget. This is where a simple snack can turn into a serious incident real fast!

Here are a few steps you can take to ensure your home is protected against fires during the COVID-19 pandemic:

  • Ensure that all of your fire alarms are in working order.
  • Check that you have something to put out a fire should one occur, eg. a suitable fire extinguisher.
  • Identify new risks & put plans in place to reduce the risk.
  • Ensure that vulnerable or sick people understand what to do in the event of a fire.
  • Make sure that escape routes are accessible (does your new home office have a fire escape?)

Fire safety in commercial properties

Commercial properties have really had to adapt to continue functioning during the COVID-19 pandemic, and with so many changes being made in the workplace, it's vital that fire safety procedures are reviewed and updated too.

Fire doors

We know that some premises have been propping open doors so that people walking through the building don't have to touch as many door handles. While this might seem like a perfectly acceptable idea, propping open your fire doors is incredibly dangerous.

Fire doors are designed to stop fires from spreading from one area of your building to another. Wherever possible, keep your self-closing fire doors shut.

Empty buildings

Lots of business owners have taken steps to close their premises for the time being. Whether your staff are working from home or your business has been deemed non-essential, there are a lot more empty buildings than usual. 

With fewer people on-site, it's unlikely that a fire will occur, but if a fire does start it has a much better chance of spreading before someone can be there to stop it. For this reason, it's important that you have a fire safety system in place before you leave your premises empty.

Our Fire Safety Systems

Here at IDS Security, we can design, install and maintain a fire safety system in your home or commercial premises that will keep you safe through the COVID-19 pandemic and beyond. 

Our team of installers has been installing fire safety systems for over 20 years, so we can provide sound advice and expertise. We also offer round-the-clock monitoring so that you have one less stress on your mind during these worrying times. 

Our Fire Alarm Systems >

To find out more about our fire safety systems, or to find out more about what we can do for you during the COVID-19 pandemic, give us a call on 029 20 753 251.

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There are so many people across the UK who are getting in the Christmas spirit early this year. 2020 has been a tumultuous year and people are ready for a bit of festive cheer. Here at IDS, we know that businesses have had a lot to cope with and various parts of the UK are still facing the challenge of lockdown restrictions.

One thing's for certain, if and when small businesses can open back up again, they're going to be taking advantage of the Christmas shoppers and hopefully making up for sales lost earlier in the year. 

Here at IDS, we want to help small businesses open up in a safe manner so that they can welcome Christmas shoppers back into their stores with open arms (socially distanced of course).

Controlling customer numbers

One of the first challenges that businesses face during the coronavirus pandemic, is making sure that the number of people inside their store is kept to a minimum.

Now, you've probably seen some smaller businesses using a "one-in, one-out" system, but as the weather gets colder, shoppers may not want to hang around in the cold and wait for their turn to enter your shop. The very thought of this is probably driving Christmas shoppers to buy online anyway, but there is something you can do to make sure your business can accommodate anyone who comes to shop in person.

How can you remedy this? Well, to start with, we'd recommend reading our blog - How Many People Can I Have in My Shop at a Time?

Rather than having one or two people in-store at a time, you'd be able to accommodate more Christmas shoppers with the right technology in place. 

We'd recommend taking a look at our density control cameras, designed to help you manage people coming in and out of your store automatically. That's right, you won't need someone to stand by the door and count people as they come in and out, our density control cameras will do the hard work for you. 

Density Control Cameras >

 

Detecting COVID-19 in shoppers

Most business owners would agree that knowing whether or not their customers had COVID-19 would make it much easier to create a safe shopping space. Of course, you can do your bit by providing track and trace QR codes, but this only really becomes useful after the customers have been to your store and left. 

You'd hope that people going out and about to do their Christmas shopping would be sensible enough to stay at home if they suspected they had COVID-19, but this isn't always the case. Some people are unaware that they have it and others are taking too long to recognise their symptoms. 

There is a way to protect your business! Our thermal screening cameras can look out for any customers with an unusually high temperature, a key indicator of COVID-19. This can be useful, not only for your customers but for your employees too. Checking temperatures regularly will help make sure that no one visiting or working in your business over Christmas has a fever.

Thermal Screening Cameras >

We know that Christmas 2020 is going to be challenging, but with a little help from IDS Security, you can make your business safe for Christmas shoppers. Give us a call on 029 20 753 251 for more information.

COVID-19 cases rising

The year 2020 has been defined by the coronavirus (COVID-19) pandemic. And while it may feel like the worst is behind us, there are signs that a so-called 'second wave' could be upon us very soon.

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