Alarm maintenance

If you're looking for a security system that you can trust, it is advised that you take out an alarm maintenance contract with a security provider.

You may have seen the term floating about a lot throughout your search, but we're here to answer any and all questions you may have about a security maintenance contract, what it is, and how it can add an extra layer of protection to your property.


What is an alarm maintenance contract?

An alarm maintenance contract is an agreement put in place between a security provider and a customer that confirms, in writing, extra protection, maintenance, and surveying of your chosen security system. The specific terms will depend on the agreement between the security provider and the customer.

At IDS, our alarm maintenance contracts can be tailored to the needs of the individual customer as we understand that different people have various security concerns.

Generally, the alarm maintenance contract outlines extra steps, services, and precautions to protect the customer and the effectiveness of their chosen security system. These systems include CCTV cameras, access control systems, fire alarms, and any other security system that we provide and install.


Why do I need an alarm maintenance contract?

If you have a security system installed within your home, or if you are looking to have a security system installed, an alarm maintenance contract adds an extra layer of security and protection to your property in the event of an emergency.

Security systems are extremely complex, and like anything man-made, there can be occasional faults. An alarm maintenance contract ensures that these problems will be fixed urgently and efficiently.


What is included in an alarm maintenance contract?

You may be wondering what's included in an alarm maintenance contract. Of course, you want to know where your money is going!

When you have an alarm maintenance contract with IDS Security, you will receive the following (bear in mind that this package can be tailored to your needs, so you'll never be paying for something that you don't want or need!):


1. Regular Checks

There's no point in having a security system installed if it's not working to its full ability! To ensure that you're getting the most out of your chosen security system, our experienced security alarm installers will conduct regular checks on your security system to keep your property, and its inhabitants, safe.


2. Security System Fixes

As we've mentioned - sometimes, things can go wrong. We find that faults and malfunctions are common with access control systems that are left without maintenance checks for too long and, of course, this can create a huge security problem for your property.

With an alarm maintenance contract, our specialist team will be on hand to fix any faults that you may find, or think that you may have, within your security system.

This will be done quickly and to a high standard to lower your risk of an emergency, and to ensure that you won't need to call us again any time soon!


3. 24/7 Monitoring

This is one of the most popular clauses in our alarm maintenance contracts. For customers that have an intruder alarm installed, we are able to offer 24/7 alarm monitoring if you would like extra security for your property.

Our monitoring team can monitor for personal attacks, fires, medical emergencies, and other serious events using BT RedCare digital signalling equipment. This means, with an alarm maintenance contract, we will be able to accurately provide emergency support in various situations.

Did you know that this signalling equipment within security systems means we can notify the emergency services too to get you the help you need quickly?


Is an alarm maintenance contract worth it?

Ultimately, the answer to this question is up to you! We're proud to be experts in cutting-edge security solutions which allows us to offer our sought-after alarm maintenance contracts.

At the end of the day, you can't put a price on security and peace of mind. A security system is a great crime prevention tool, but our alarm maintenance contract can protect you even further in the unfortunate event of an unexpected emergency.

We'll also be there 24/7 - and we truly mean that. Christmas, Bank Holidays, and birthdays, we can guarantee that someone will always be there to help you when you take out an alarm maintenance contract.

To request a FREE quotation for a monitored alarm, click the button below. Alternatively, get in touch if you have any questions or queries.

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